Job Description - Manage DLP solution
- Perform testing for DLP use cases and fine tune DLP rules
- Perform fine tuning of rules / configurations as required by IndiGo
- Ensure solutions are not running older than n-1 version
- DLP monitoring
- DLP Operations and Maintenance:
- DLP incident monitoring and escalation to IndiGo management as per the standard procedure
- Evaluate incidents, escalations, responses and accordingly review and modify the list of authorized exclusions (whitelist) across all DLP policies
- Evaluate false positives and false negatives, fine tune the data protection policies to correct the errors
- Review overall feedback and exceptions
- Perform regular fine-tuning of DLP console
- Create new rules / fingerprinting as required by IndiGo
- Assess the applicable regulations and risk and privacy requirements (both external and internal) and accordingly design DLP rules for the same
- Enhancements:
- Develop and continuously enhance processes that are required for effective use of the tool/ technology
- Incident response process
- Reporting and escalation process
- Event management process
- Incident management tracking and process from detection to closure
- Install end user awareness through response mails, case studies etc.
- Track outstanding product issues, feature request, etc.
- Suggest new features or enhancements for improving the product deployment
- Maturity:
- Incident to false positive ratio
- Incident to consequence management ratio
- Incident distribution across business verticals
- Team Performance
- Create executive dashboards / presentations which capture the overall state of the data loss prevention function leveraging KPIs tracked
- Provide Trend & Performance Analysis
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