Job description

• Specializes in investigating and identifying fraudulent activities
• Devising strategies and systems to detect inconsistencies, monitoring suspicious transactions
• Review and research evidence/documents to analyze the overall information related to incidents .
• Conducting reviews to identify any security lapses or vulnerabilities in the procedures.
• Conduct investigations to resolve grievances related to suspected fraud.
• Submit detailed investigation reports which conveys result of investigation in concise and accurate manner. Interact with various stakeholders within the ecosystem and external entities and complainants to resolve cases.
• Should have abilities to analyse large data sets that may have to accessed for conducting investigations.
• High degree of proficiency in MS Office Suite (PowerPoint, Word, Excel, MS Project)
• Excellent written and verbal communication skills for coordinating across teams
• Experience on working with digital forensic tools will be an added advantage.
• Use a combination of manual and automated tools to gather data and conduct ad-hoc investigations.
• Conduct complex and deep dive investigations on CRM grievances
• Work with cross-functional teams for collaboration on fraud risks and investigations
• Interviewing individuals who may have information on particular fraud.
• Analyzing documentation and records to determine if fraud occurred.
• Take on ad-hoc projects/assignments related to fraud investigations as necessary.