Job Description:
- Responsible for the technical specification and implementation of the SNOW platform
- Provide expertise on all technical questions related to development on SNow
- Develops the technical solutions, implements them and performs the component integration tests • Understand the business needs and the needs to standardize processes, and build this into the design
- Understand the large scale thinking and approach needed for success of the project
- Expertise level understanding of SNow required
- Expertise level programming skills
Desired Profile:
- B.Sc / B.Tech degree in Computer Science / IT or equivalent preferred
- ServiceNow development and Administration experience between 4+ Years.
- Significant experience with ServiceNow implementations
- System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
- Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks
- Strong communication, Strong presentation and writing skills
- Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
- Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
- Experience with extending the ServiceNow schema to custom applications
- Exposure to ServiceNow platform capabilities and modules like Sec Ops, GRC etc.
- Understands technical and functional design requirements related to ServiceNow.
- Create and manage scripts and workflow.
- Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
- Experience with relational databases (e.g. MySQL, Oracle)
- A fundamental understanding of ITSM, ITIL or CMDB
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
- Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
- Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
- Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
- Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.
- Experience presenting and conducting demo reviews with client stakeholders
- Experience creating and maintaining business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, and Flow Designer Flows.
Learn more about our Risk Advisory Services.
